Returns will be accepted for ONLINE CREDIT ONLY on regular-priced merchandise. ALL SEASONAL AND HOLIDAY MERCHANDISE ARE FINAL SALE, NO RETURNS OR EXCHANGES.
Return with original tags attached, unworn, and unwashed. Returns must be received within 7 days from the date of receiving.
Sale items are final sale, no returns will be accepted. All jewelry, accessories, bags, sunglasses, activewear, doorbusters, holiday pieces, beauty products, intimates, bodysuits, and swimwear are final sale.
All returns must be approved; please notify us by email BEFORE sending returns. The purchaser is responsible for return shipping costs.
Chicmirror is not responsible for lost or stolen packages.
If an item needs to be returned please include a package slip with your name, email, and order numbers.
Items purchased at a discount of 25% or more and items in a SALE category are FINAL SALE. The following items are FINAL SALE: beauty products, accessories, leggings, bodysuits, swimwear and athletic wear.
If you return a final sale item or send back a late return, there will be a 50% restocking fee deducted from your store credit. Due to hygiene reasons, bodysuits, swimwear, leggings, etc., will not be accepted.
Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted.
We do not offer exchanges.
Return Instructions
The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.
Please email us at saleschicmirrorfl@gmail.com to get your return approved. Once approved please ship back to the address provided via email.
Please include a note with your return that states your name and order number. Please wrap your item neatly and in paper of some kind to protect the item.
Shoe boxes should be shipped back in a box to protect the items. Shoes sent back with shipping labels directly on the shoe box will result in a 50% restocking deducted from your store credit.
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.
For pickups, the return policy is 7 days from the date of pickup (like store purchases), and if they do not pick up within 14 days the items on the order become final sale and no longer apply to the return policy!
Damaged Items
Damaged items must be reported within three days of the receipt of your order. Please email us at saleschicmirrorfl@gmail.com and forward photos of any damage.
Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged. If you have any questions please feel free to email us at saleschicmirrorfl@gmail.com or give us a call at 228-383-0105.
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